SHIPPING & RETURNS POLICY
Shipping Policy
In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!
Down South Bootlife also clearly exlpains whos responsible for the cost of return shipping, plus all of the
requirements that need to be metin order for the return to be accepted.
to return your product for refund, you will be responsible for paying foir own shipping costs. Shipping costs are non-refundable. If you are shipping a item over $50, you should consider using trackable shipping service or purchasing shipping insurance. We don't guarantee that we will recieve your returned item.
Return & Exchange Policy
No returns on any FINAL SALE items, except for flaws in workmanship are found(as long as the hang tag has not been removed).
In the event that you are not 100% satisfied with any item you purchase, we accept returns om any item(other than FINAL SALE) that is unworn and has the hang-tag intact. This applies to any product shipped with defects in craftmanship or material. Please contact us at 504-657-3790 to approve a return. We reserve the right to deny refund to sender without prior return approval. Only unworn items will be accepted for returns/exchange withih 30 days of when item was delivered to you.
Any returned item must be in its original condition, and all tags need to be intact. Once your return is received and inspected, we will notify you of approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Please allow for a period of up to 14days for us to process the refund.